CHC42015 Certificate IV in Community Services

This qualification reflects the role of workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. Workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams

Employment opportunities

  • Aboriginal Health Education Officer
  • Aboriginal Intake and Referral Worker
  • Case Worker (Community Services)
  • Community Education Worker
  • Community Legal Officers
  • Community support worker
  • Court Support Worker
  • Domestic Violence Worker
  • Early Intervention Homelessness Worker
  • Family Support Worker
  • Health Education Officer
  • Information and Referral Worker
  • Outreach Officer
  • Peak organisation worker
  • Personal Adviser
  • Phone Advice Worker
  • Support Worker (Community Services)
  • Tenant Advice and Advocacy Worker
  • Welfare Rights Worker
  • Welfare Support Worker
  • Women’s Health Educator

Qualification information

To successfully complete this qualification students must complete 15 units of competency.

Core units

  • CHCADV001 Facilitate the interests and rights of clients
  • CHCCCS004 Assess co-existing needs
  • CHCCOM002 Use communication to build relationships
  • CHCDIV001 Work with diverse people
  • CHCLEG001  Work legally and ethically
  • CHCPRP001  Develop and maintain networks and collaborative partnerships
  • HLTWHS003  Maintain work health and safety

Elective units

  • CHCDIS001 Contribute to ongoing skills development using a strengths based approach
  • CHCDIS004 Communicate using augmentative and alternative communication strategies
  • CHCCCS009 Facilitate responsible behaviour
  • CHCCCS020 Respond effectively to behaviours of concern
  • CHCDIS007 Facilitate the empowerment of people with a disability
  • CHCDIS008 Facilitate community participation and social inclusion
  • CHCCSM005 Develop, facilitate and review all aspects of case management
  • CHCAGE001 Facilitate the empowerment of older people

Course requirements and recommendations


  • National police check (must cover working with vulnerable people)
  • comprehend, communicate and complete assessment tasks in English
  • Have the ability to complete manual tasks including bending, pushing, pulling, lifting.

Highly recommended:

  • Current influenza vaccination
  • COVID-19 vaccination

Study options

Course duration

6 months.

Start date

Online and external paper based options have a rolling start and can be enrolled into throughout the year.


Full fee – $3135

Higher level skills co-contribution fee – $375 non concessional / $300 concessional

National police check (if completed by HANMAC) $47.15

Student polo shirt – $38 per shirt

Funding options

The Higher Level Skills program, funded by the Queensland Government, may be available for Queensland based students enrolling into this qualification. Eligibility criteria applies. For further information on the Higher Level Skills program and its eligibility criteria and the Queensland Governments Higher Level Skills fact sheet click here

Enrolling students must be existing workers in the Community Services and Health industry, which includes parents and unpaid carers of NDIS participants, to access funding for this qualification.

Register your interest in this course

To register your interest in this course complete the Expression of Interest form and return it to HANMAC in person or via [email protected]