CHC33015 Certificate III in Individual Support


This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to  people who may require support due to ageing, disability or some other reason.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

This qualification replaces CHC30212 Certificate III in Aged Care, CHC30312 Certificate III in Home and Community care and CHC30408 Certificate III in Disability as the baseline qualification required to gain employment in the Aged Care, Home and Community Care and Disability sectors.

Qualification information

CHC33015 Certificate III in Individual support consists of 13 units of competency made up of 7 core units and 6 elective units. This qualification includes a mandatory 120 hour work placement.

Core units
  • CHCCCS015 Provide individualised support.
  • CHCCCS023 Support independence and well being.
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people.
  • CHCLEG001 Work legally and ethically.
  • HLTAAP001 Recognise healthy body systems.
  • HLTWHS002 Follow safe work practices for direct client care.
Specialty elective units

Where a student wishes to complete a specialisation they must select at least one of the following areas of study.

  • CHCAGE001 Facilitate the empowerment of older people.
  • CHCAGE005 Provide support to people living with dementia.
  • CHCCCS011 Meet personal support needs.
  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach.
  • CHCDIS002 Follow established person-centered behaviour support.
  • CHCDIS003 Support community participation and social interaction.
  • CHCDIS007 Facilitate the empowerment of people with a disability.
Home and Community
  • CHCAGE001 Facilitate the empowerment of older people.
  • CHCDIS007 Facilitate the empowerment of people with a disability.
  • CHCCCS011 Meet personal support needs.
  • CHCCCS025 Support relationships with carers and families.
  • CHCHCS001 Provide home and community support services.
Elective units
  • CHCPAL001 Deliver care service using a palliative approach.
  • CHCLAH002 Contribute to leisure and health programming.
  • CHCLAH003 Participate in planning, implementation and monitoring of individual leisure and health programs.
  • CHCPRP003 Reflect on and improve own professional practice.

Elective units have been selected by HANMAC on the basis of consultation with industry. Elective units that are not included in the elective section of this page are available by negotiation. Elective units must meet the packaging rules within CHC33015 before being considered for inclusion.

Unit codes and titles are correct at time of publication. Codes, titles and selected elective units may change at any time without prior notification.  

Employment Opportunities
  • Accommodation Support Worker
  • Care assistant
  • Care Service Employee
  • Care Worker
  • Client Assistant
  • Community Access Coordinator
  • Community care worker
  • Community House Worker
  • Disability Service Officer
  • Family Support Worker
  • Field Officer (Community Services)
  • Food Services Deliverer
  • Home care assistant
  • In Home Respite Worker
  • Nurse’s Aide
  • Planned activity assistant
  • Residential aide
  • Residential Care Worker
  • Residential Support Worker
  • School Support Officer (Disability)
  • Senior Personal Care Assistant
  • Transport Support Worker

Students enrolling in this course will be provided support by phone and email as required. Face to face support meetings can be arranged by appointment. Students requiring higher levels of support then what can be provide will be referred to external support services.


For more information about fees click here.


The Certificate 3 Guarantee program, funded by the Queensland Government, may be available for Queensland based students enrolling into this qualification. Eligibility criteria applies. For further information on the Certificate 3 Guarantee program including the eligibility criteria and the Queensland Governments Certificate 3 Guarantee fact sheet click here

Course Duration

12 weeks. This course is competency based and can be completed in a shorter time frame depending on the students existing skills and knowledge and prior learning.

An extension of this period may be available depending on the students circumstances.

Course commencement dates

Face to face (Classroom based) training:

Orientation Commencement
23/04/2019, 29/04/2019 30/04/2019


External study: HANMAC is currently accepting external enrolments in this qualification for 2019.

Course flyer / Expression of Interest

If you are interested in enrolling in this course please complete the Expression of Interest and return to HANMAC in person, by post or via [email protected]